Refund policy

ALL SALES ARE FINAL:

By completing your purchase, you acknowledge that all sales are final. Once your order is confirmed, cancellations, refunds, or changes to your order cannot be accommodated.

NO REFUNDS OR EXCHANGES:

We do not offer refunds, exchanges, or returns for any reason, including but not limited to changes in personal circumstances, order errors, or dissatisfaction with the product.

DAMAGED OR DEFECTIVE ITEMS:

In the rare event that your item arrives damaged or defective, please contact us within 14 days of delivery. Merchandise must be unworn, unwashed and in its original condition with all tags attached and packaging intact. We may, at our discretion, offer a replacement or refund, provided the issue is verified and subject to product availability. All refunds will be credited back to the original form of payment. Shipping costs are not refundable. Once your claim has been processed, we will advise what to do with the damaged or defective item. We will ship you the replacement free of charge. 

ORDER MODIFICATIONS:

Once an order is placed, modifications (e.g., changes to shipping address or payment method) cannot be guaranteed. 

CANCELLATIONS BY THE SELLER:

In the unlikely event that we are unable to fulfill your order, you will be notified promptly and issued a full refund or store credit, depending on your preference.

ACKNOWLEDGMENT OF POLICY:

By completing your purchase, you agree to and accept the terms of this policy. We recommend reviewing all product details and policies carefully before placing your order.

If you do not see an answer to your question above or if your order has not yet been fulfilled, please contact us at support@mathshion.com.